Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700604 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201700614 | A Medical Practice in the Tayside NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, recommendations | December 2017 |
| 201700677 | South Lanarkshire Council | council tax | Not upheld, no recommendations | December 2017 |
| 201700683 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2017 |
| 201700873 | Shetland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201701087 | A Dentist in the Highland NHS Board area | policy / administration | Not upheld, no recommendations | December 2017 |
| 201701293 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201701298 | Scottish Prison Service | policy/administration | Upheld, recommendations | December 2017 |
| 201701801 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201702249 | North Ayrshire Council | homeless person issues | Not upheld, no recommendations | December 2017 |