Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606751 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | November 2017 |
| 201606871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201606978 | The City of Edinburgh Council | refuse collection & bins | Upheld, recommendations | November 2017 |
| 201607044 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201607228 | Fife Council | anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607452 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, recommendations | November 2017 |
| 201607796 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | November 2017 |
| 201607852 | Queens Cross Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201607896 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | continuing care | Not duly made or withdrawn, no recommendations | November 2017 |