Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603899 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201604017 | Disclosure Scotland | handling of application | Not upheld, no recommendations | September 2017 |
| 201604076 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | September 2017 |
| 201604136 | Renfrewshire Council | policy/administration | Some upheld, recommendations | September 2017 |
| 201604152 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2017 |
| 201604177 | Scottish Borders Council | unauthorised developments: enforcement action/stop and discontinuation notices | Upheld, recommendations | September 2017 |
| 201604301 | The City of Edinburgh Council | child services and family support | Some upheld, no recommendations | September 2017 |
| 201604310 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2017 |
| 201604390 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2017 |
| 201604513 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |