Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001793 | South Lanarkshire Council | Secondary School | Some upheld, recommendations | March 2022 |
| 202002197 | Lanarkshire NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | March 2022 |
| 202002559 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2022 |
| 202005027 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | March 2022 |
| 202007186 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2022 |
| 202007201 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2022 |
| 202008168 | Edinburgh Health and Social Care Partnership | Nurses / Nursing Care | Not upheld, no recommendations | March 2022 |
| 202105309 | Glasgow City Council | Primary School | Some upheld, recommendations | March 2022 |
| 201811013 | Castle Water Ltd | Incorrect billing | Some upheld, recommendations | February 2022 |
| 201900160 | Dundee Health and Social Care Partnership | Communication / staff attitude | Some upheld, recommendations | February 2022 |