Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102400 | Highland NHS Board | Hygiene, cleanliness and infection control | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102413 | Scottish Water | Supply pipe issue | Not upheld, no recommendations | July 2012 |
| 201102485 | Highland NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102567 | Scottish Qualifications Authority | Policy/administration | Some upheld, recommendations | July 2012 |
| 201102623 | Glasgow City Council | disabled access | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102664 | Kingdom Housing Association Ltd | Complaints handling | Not upheld, no recommendations | July 2012 |
| 201102717 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102732 | Forth Valley NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201102760 | University of Glasgow | Academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2012 |
| 201102828 | A Medical Practice in the Fife NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |