Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201002813 | Grampian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201002883 | Aberdeenshire Council | social work | Not upheld, no recommendations | May 2012 |
| 201003119 | Clackmannanshire Council | council information to Scottish Parliament | Not upheld, no recommendations | May 2012 |
| 201003180 | Glasgow City Council | housing benefit and council tax benefit | Some upheld, action taken by body to remedy, recommendations | May 2012 |
| 201003730 | The City of Edinburgh Council | council tax (incl community charge) | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201003881 | South Lanarkshire Council | secondary school | Some upheld, no recommendations | May 2012 |
| 201003961 | Scottish Borders Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | May 2012 |
| 201004546 | Glasgow City Council | care in the community; complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | May 2012 |
| 201004909 | Scottish Borders Council | planning, permission, enforcement | Some upheld, recommendations | May 2012 |
| 201005084 | The Highland Council | school transport | Not upheld, no recommendations | May 2012 |