| 201100847           | 
                                                                                        A Medical Practice, Forth Valley NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201100886           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        Policy/administration           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201100948           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201100962           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201101077           | 
                                                                                        Lothian NHS Board           | 
                                                                                        Appointments/Admissions (delay, cancellation, waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201101105           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        Parks, outdoor centres and facilities           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201101109           | 
                                                                                        A Medical Practice, Fife NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201101161           | 
                                                                                        Lothian NHS Board - University Hospitals Division           | 
                                                                                        Communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201101244           | 
                                                                                        South Ayrshire Council           | 
                                                                                        Homeless person issues           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           | 
              
          
                                                                                        | 201101309           | 
                                                                                        A Medical Practice, Lanarkshire NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2012           |