Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100862 | Adam Smith College | policy/administration | Upheld, recommendations | February 2012 |
| 201100875 | Scottish Ambulance Service | clinical treatment; diagnosis | Upheld, recommendations | February 2012 |
| 201100922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | February 2012 |
| 201100927 | Scottish Borders Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2012 |
| 201101055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Not upheld, no recommendations | February 2012 |
| 201101060 | A Medical Practice, Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | February 2012 |
| 201101166 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | February 2012 |
| 201101279 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Some upheld, recommendations | February 2012 |
| 201101324 | Scottish Prison Service | sentence planning | Upheld, recommendations | February 2012 |
| 201101398 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | February 2012 |