| 201701236           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201701597           | 
                                                                                        Dumfries and Galloway Housing Partnership           | 
                                                                                        repairs and maintenance           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201702372           | 
                                                                                        Argyll and Bute Council           | 
                                                                                        improvements and renovation           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201702492           | 
                                                                                        A Dentist in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201702683           | 
                                                                                        Golden Jubilee National Hospital           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201702748           | 
                                                                                        A Dentist in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201702838           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201703479           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201703520           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        clinical treatmet / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201600847           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2017           |