Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201205004 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | February 2014 |
| 201205210 | South Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | February 2014 |
| 201205278 | Business Stream | policy/administration | Some upheld, recommendations | February 2014 |
| 201205286 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201205324 | Business Stream | leakage | Not upheld, no recommendations | February 2014 |
| 201205327 | Dumfries and Galloway NHS Board | complaints handling | Some upheld, recommendations | February 2014 |
| 201205328 | A Housing Association | neighbour disputes and anti-social behaviour | Some upheld, recommendations | February 2014 |
| 201300085 | A College | admissions | Upheld, recommendations | February 2014 |
| 201300224 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201300298 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |