Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301026 | Shire Housing Association Ltd | improvements and renovation | Not upheld, no recommendations | February 2014 |
| 201301043 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201301078 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2014 |
| 201301094 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2014 |
| 201301095 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2014 |
| 201301159 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2014 |
| 201301205 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | February 2014 |
| 201301254 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | February 2014 |
| 201301309 | Forth Valley NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | February 2014 |
| 201301487 | Business Stream | charging method / calculation | Some upheld, recommendations | February 2014 |