Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202871 | Business Stream | charging method / calculation | Upheld, recommendations | December 2013 |
| 201203596 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201203658 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201203665 | Tayside NHS Board | appliances, equipment & premises | Some upheld, recommendations | December 2013 |
| 201203866 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | December 2013 |
| 201203891 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201204104 | Castle Rock Edinvar Housing Association | neighbour disputes and antisocial behaviour | Upheld, recommendations | December 2013 |
| 201204208 | Fife Council | estate management, open space & environment work | Not upheld, no recommendations | December 2013 |
| 201204604 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2013 |
| 201204708 | Business Stream | incorrect billing | Not upheld, no recommendations | December 2013 |