Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300737 | Renfrewshire Council | policy/administration | Upheld, no recommendations | December 2013 |
| 201300928 | Business Stream | incorrect billing | Resolved, no recommendations | December 2013 |
| 201301030 | A Council | primary school | Not upheld, recommendations | December 2013 |
| 201301228 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | December 2013 |
| 201301246 | Highland NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | December 2013 |
| 201301284 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | December 2013 | |
| 201301289 | Aberdeen City Council | complaints handling | Upheld, recommendations | December 2013 |
| 201301469 | A Council | primary school | Upheld, recommendations | December 2013 |
| 201301493 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
| 201301600 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |