Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700614 A Medical Practice in the Tayside NHS Board area lists (incl difficulty registering and removal from lists) Not upheld, recommendations December 2017
201700677 South Lanarkshire Council council tax Not upheld, no recommendations December 2017
201700683 Shetland NHS Board clinical treatment / diagnosis Not upheld, recommendations December 2017
201700873 Shetland NHS Board clinical treatment / diagnosis Upheld, recommendations December 2017
201701087 A Dentist in the Highland NHS Board area policy / administration Not upheld, no recommendations December 2017
201701293 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2017
201701298 Scottish Prison Service policy/administration Upheld, recommendations December 2017
201701801 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations December 2017
201702249 North Ayrshire Council homeless person issues Not upheld, no recommendations December 2017
201703614 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations December 2017