Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406306 | Scottish Natural Heritage | policy/administration | Not upheld, no recommendations | December 2015 |
| 201406406 | West Dunbartonshire Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | December 2015 |
| 201406444 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2015 |
| 201406643 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201406685 | Aberdeenshire Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | December 2015 |
| 201406688 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | December 2015 |
| 201406808 | The City of Edinburgh Council | improvements and renovation | Some upheld, no recommendations | December 2015 |
| 201406815 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201406914 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201407068 | Scottish Prison Service | visits | Some upheld, recommendations | December 2015 |