Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403584 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201403776 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | June 2015 |
| 201403867 | A Medical Practice in the Lothian NHS Board area | policy / administration | Some upheld, recommendations | June 2015 |
| 201403967 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201404159 | Glen Oaks Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | June 2015 |
| 201404280 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | June 2015 |
| 201404285 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2015 |
| 201404527 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201404595 | Aberdeen City Council | estate management, open space & environment work | Upheld, recommendations | June 2015 |
| 201405000 | The City of Edinburgh Council | repairs and maintenance | Upheld, no recommendations | June 2015 |