Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400321 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400454 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400826 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Upheld, recommendations | February 2015 |
| 201400888 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | February 2015 |
| 201401186 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201401329 | Falkirk Council | repairs and maintenance | Upheld, recommendations | February 2015 |
| 201401413 | University of Dundee | policy/administration | Not upheld, recommendations | February 2015 |
| 201401463 | Glasgow Housing Association | policy/administration | Not upheld, no recommendations | February 2015 |
| 201401547 | East Dunbartonshire Council | landlord registration | Not upheld, no recommendations | February 2015 |
| 201401586 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, no recommendations | February 2015 |