Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100554 | Scottish Prison Service | prison wages, withheld wages | Not upheld, no recommendations | September 2011 |
| 201100620 | Aberdeenshire Council | homeless person issues | Not upheld, no recommendations | September 2011 |
| 201100627 | Renfrewshire Council | noise pollution | Not upheld, no recommendations | September 2011 |
| 201100642 | Scottish Prison Service | sentence planning | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100720 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, recommendations | September 2011 |
| 201100721 | Scottish Prison Service | clothing | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100724 | Scottish Prison Service | disciplinary charges; orderly room proceedings | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100791 | Scottish Prison Service | policy/administration | No decision reached | September 2011 |
| 201100793 | Scottish Prison Service | other | Upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100846 | South Ayrshire Council | policy/administration | Not upheld, no recommendations | September 2011 |