| 201004933           | 
                                                                                        Shetland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        No decision reached           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201005067           | 
                                                                                        Scottish Prison Service           | 
                                                                                        sentence planning           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100327           | 
                                                                                        Fife Council           | 
                                                                                        home helps, concessions, grants, charges for services           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100329           | 
                                                                                        Scottish Prison Service           | 
                                                                                        release of a prisoner           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100355           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100359           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        council tax, sheriffs officers           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100419           | 
                                                                                        Scottish Prison Service           | 
                                                                                        staff treatment           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100501           | 
                                                                                        Scottish Prison Service           | 
                                                                                        review of supervision level           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100554           | 
                                                                                        Scottish Prison Service           | 
                                                                                        prison wages, withheld wages           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201100620           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        homeless person issues           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           |