| 201902664 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201902691 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201903208 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201904055 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201904120 | NHS 24 | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201704255 | Stirling Council | Social work | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201706269 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 | 
          
                                                                                        | 201707487 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201708458 | Ayrshire Housing | rent and/or service charges | Some upheld, recommendations | November 2019 | 
          
                                                                                        | 201708468 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |