| 201803528 | A Dentist in the Highland NHS Board area | policy / administration | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201803661 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 | 
          
                                                                                        | 201803730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, no recommendations | November 2019 | 
          
                                                                                        | 201803746 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 | 
          
                                                                                        | 201804379 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | November 2019 | 
          
                                                                                        | 201804556 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201804687 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 | 
          
                                                                                        | 201805598 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 | 
          
                                                                                        | 201806264 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 | 
          
                                                                                        | 201806470 | Borders NHS Board | continuing care | Some upheld, recommendations | November 2019 |