Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604381 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | January 2017 |
| 201507564 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201507576 | Renfrewshire Council | policy/administration | Some upheld, recommendations | December 2016 |
| 201507697 | Greater Glasgow and Clyde NHS Board – Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201507772 | A Medical Practice in the Fife NHS Board area | policy / administration | Upheld, recommendations | December 2016 |
| 201507875 | University of St Andrews | policy/administration | Some upheld, recommendations | December 2016 |
| 201507919 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201507925 | The Highland Council | rights of way and public footpaths | Not upheld, no recommendations | December 2016 |
| 201507947 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | December 2016 |
| 201507951 | Glasgow City Council | statutory notices | Not upheld, no recommendations | December 2016 |