Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508659 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201508667 | South Lanarkshire Leisure and Culture | policy/administration | Upheld, recommendations | December 2016 |
| 201508674 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201508684 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2016 |
| 201508724 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201508839 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201508843 | Scottish Prison Service | non-legal correspondence | Some upheld, recommendations | December 2016 |
| 201508860 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2016 |
| 201508897 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201600126 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |