Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201505304 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201505349 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | policy / administration | Resolved, no recommendations | May 2016 |
| 201505426 | Lothian NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2016 |
| 201505499 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201505763 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201505989 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201506127 | Crown Office and Procurator Fiscal Service | complaints handling | Not upheld, no recommendations | May 2016 |
| 201506140 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2016 |
| 201506141 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201506142 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |