| 201304436           | 
                                                                                        Glasgow City Council           | 
                                                                                        civic amenity/waste           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304454           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        statutory notices           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304464           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304510           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304535           | 
                                                                                        Scottish Prison Service           | 
                                                                                        confidentiality, complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304536           | 
                                                                                        Grampian NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304561           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        complaints handling           | 
                                                                                                   | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304563           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        complaints handling (incl social work complaints procedures)           | 
                                                                                        No decision reached           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304635           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201304704           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           |