| 201203255 | An NHS Board | policy/administration | Some upheld, recommendations | November 2013 | 
          
                                                                                        | 201203289 | Ayrshire and Arran NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | November 2013 | 
          
                                                                                        | 201203300 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | November 2013 | 
          
                                                                                        | 201203832 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | November 2013 | 
          
                                                                                        | 201203858 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, recommendations | November 2013 | 
          
                                                                                        | 201203939 | Greater Glasgow and Clyde NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | November 2013 | 
          
                                                                                        | 201204094 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2013 | 
          
                                                                                        | 201204111 | Fife NHS Board | complaints handling | Upheld, no recommendations | November 2013 | 
          
                                                                                        | 201204143 | Tayside NHS Board | clinical treatment / diagnosis |  | November 2013 | 
          
                                                                                        | 201204594 | Lothian NHS Board | admission, discharge & transfer procedures | Upheld, recommendations | November 2013 |