Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301600 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2013
201301663 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201301677 Scottish Prison Service disciplinary charges - orderly room proceedings Upheld, recommendations December 2013
201301723 Falkirk Council local housing allowance and council tax benefit Not upheld, no recommendations December 2013
201301739 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201301768 Grampian Housing Association Ltd repairs and maintenance Not upheld, no recommendations December 2013
201301789 South Lanarkshire Council policy/administration Not upheld, no recommendations December 2013
201301938 Scottish Prison Service refusal of privileges Not upheld, no recommendations December 2013
201302375 Fife Council repairs and maintenance Not upheld, no recommendations December 2013
201302412 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013