| 201205165 | Business Stream | charging method / calculation | Upheld, recommendations | November 2013 | 
          
                                                                                        | 201205268 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | November 2013 | 
          
                                                                                        | 201300081 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis |  | November 2013 | 
          
                                                                                        | 201300199 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2013 | 
          
                                                                                        | 201300252 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis |  | November 2013 | 
          
                                                                                        | 201300337 | Argyll and Bute Council | traffic regulation and management | Not upheld, no recommendations | November 2013 | 
          
                                                                                        | 201300382 | Business Stream | incorrect billing | Not upheld, no recommendations | November 2013 | 
          
                                                                                        | 201300401 | A Medical Practice in the Lothian NHS Board area | lists | Upheld, recommendations | November 2013 | 
          
                                                                                        | 201300417 | South Ayrshire Council | policy/administration | Some upheld, no recommendations | November 2013 | 
          
                                                                                        | 201300504 | The Moray Council | local housing allowance and council tax benefit | Upheld, recommendations | November 2013 |