Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200456 East Dunbartonshire Council handling of application (complaints by opponents) Not upheld, no recommendations September 2012
201200484 The City of Edinburgh Council advertisement of proposals: notification and hearing of objections Some upheld, action taken by body to remedy, no recommendations September 2012
201200494 Scottish Prison Service home detention curfew Not upheld, no recommendations September 2012
201200674 University of Stirling academic appeal/exam results/degree classification Not upheld, no recommendations September 2012
201200955 Scottish Prison Service policy/administration Not upheld, no recommendations September 2012
201000645 Grampian NHS Board admission, discharge and transfer procedures Some upheld, recommendations August 2012
201003234 Dundee City Council policy/administration Not upheld, no recommendations August 2012
201003618 Ayrshire and Arran NHS Board admission, discharge and transfer procedures Some upheld, recommendations August 2012
201003683 The Highland Council complaints handling Upheld, recommendations August 2012
201003932 Ayrshire and Arran NHS Board clinical treatment/diagnosis Not upheld, no recommendations August 2012