Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201709282 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201801062 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201801232 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2020 |
| 201801442 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201801873 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802490 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |
| 201802832 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201802857 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802987 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |