Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202301856 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | December 2024 |
| 202302482 | Aberdeenshire Council | Child protection | Some upheld, no recommendations | December 2024 |
| 202302835 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2024 |
| 202302985 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2024 |
| 202304367 | Lothian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2024 |
| 202308058 | Fife NHS Board | Complaints handling | Upheld, recommendations | December 2024 |
| 202107450 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202203333 | East Renfrewshire Health and Social Care Partnership | Hotel services - food / laundry etc | Some upheld, recommendations | November 2024 |
| 202205577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202206015 | Fife Council | Noise pollution | Some upheld, recommendations | November 2024 |