Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202302815 | East Dunbartonshire Council | Child services and family support | Upheld, recommendations | November 2024 |
| 202303465 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | November 2024 |
| 202303473 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202304694 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202307107 | A Medical Practice in the Borders NHS Board area | Complaints handling | Upheld, recommendations | November 2024 |
| 202308878 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202309427 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | November 2024 |
| 202310050 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202207681 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2024 |
| 202210503 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2024 |