Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202206940 | Scottish Borders Council | Secondary School | Upheld, recommendations | September 2024 |
| 202208173 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202208467 | Lothian NHS Board - Acute Division | Nurses / nursing care | Upheld, recommendations | September 2024 |
| 202209309 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |
| 202210099 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | September 2024 |
| 202210978 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |
| 202301757 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202303330 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202304229 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2024 |
| 202305678 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |