Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202204206 | Fife Council | Repairs and maintenance | Some upheld, recommendations | May 2024 |
| 202204908 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |
| 202206634 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |
| 202206729 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |
| 202206802 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | May 2024 |
| 202207139 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |
| 202106013 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | April 2024 |
| 202109730 | Grampian NHS Board | Clinical treatment / diagnosis | Resolved, no recommendations | April 2024 |
| 202201215 | Fife NHS Board | Nurses / nursing care | Some upheld, recommendations | April 2024 |
| 202201376 | Tayside NHS Board | Nurses / nursing care | Upheld, recommendations | April 2024 |