Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202101258 | Forth Valley NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2023 |
| 202104942 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | December 2023 |
| 202107467 | The Highland Council | Child services and family support | Some upheld, recommendations | December 2023 |
| 202109305 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202110756 | Dumfries and Galloway Council | Kinship care | Not upheld, no recommendations | December 2023 |
| 202111438 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2023 |
| 202202227 | A Medical Pratice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202203018 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202204521 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202206050 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |