Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202207112 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2023 |
| 202207277 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |
| 202208600 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2023 |
| 202209839 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |
| 202004443 | North Lanarkshire Council | School Transport | Not upheld, no recommendations | November 2023 |
| 202008175 | Fife Council | Policy / administration | Not upheld, no recommendations | November 2023 |
| 202008323 | Lothian NHS Board - Acute Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2023 |
| 202101726 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2023 |
| 202102710 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2023 |
| 202102766 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2023 |