Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508844 | Lothian NHS Board | nurses / nursing care | Some upheld, recommendations | August 2016 |
| 201508846 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | August 2016 |
| 201508868 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |
| 201404055 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201406219 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201500315 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201502859 | The Robert Gordon University | welfare | Not upheld, no recommendations | July 2016 |
| 201504531 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201507496 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201507543 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |