Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508301 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508391 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201508395 | Scottish Prison Service | progression | Not upheld, no recommendations | June 2016 |
| 201508449 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | June 2016 |
| 201508472 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508476 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201508498 | Argyll and Bute Council | communication staff attitude and confidentiality | Not upheld, no recommendations | June 2016 |
| 201508513 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | June 2016 |
| 201508567 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201508665 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |