Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403920 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2015 |
| 201404294 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2015 |
| 201404806 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2015 |
| 201404811 | South Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | November 2015 |
| 201405101 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201405146 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2015 |
| 201405244 | Dundee City Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | November 2015 |
| 201405450 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | November 2015 |
| 201405493 | Ayrshire and Arran NHS Board | appliances / equipment / premises | Some upheld, recommendations | November 2015 |
| 201405521 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |