Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201000579 | Aberdeenshire Council | Parking | Some upheld, recommendations | July 2011 |
| 201001541 | Borders NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | July 2011 |
| 201001569 | Highland NHS Board | policy/administration | Upheld, recommendations | July 2011 |
| 201001727 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2011 |
| 201002718 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, recommendations | July 2011 |
| 201002972 | Fife Council | Maintenance and repair of roads | Not upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201003009 | Lothian NHS Board | Policy/administration | Some upheld, recommendations | July 2011 |
| 201003260 | Argyll and Bute Council | Policy/administration | Not upheld, no recommendations | July 2011 |
| 201003272 | Glasgow City Council | Complaints handling (including appeals procedures) | Not upheld, no recommendations | July 2011 |
| 201003290 | Glasgow City Council | Road authority as developer, road alterations | Not upheld, no recommendations | July 2011 |