Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201906335 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, no recommendations December 2020
201906403 Grampian NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201906496 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201906783 Forth Valley NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201907234 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201907588 Fife NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201907782 Criminal Injuries Compensation Authority Handling of application Upheld, recommendations December 2020
201909468 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201910708 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2020
202001153 West Dunbartonshire Council Applications / allocations / transfers / exchanges Not upheld, no recommendations December 2020