| 201204334           | 
                                                                                        University of Stirling           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204338           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204362           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204420           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        licensing - liquor           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204447           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204450           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204466           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204504           | 
                                                                                        Scottish Prison Service           | 
                                                                                        visits           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204522           | 
                                                                                        Glasgow Housing Association Ltd           | 
                                                                                        communication staff attitude dignity and confidentiality           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2013           | 
              
          
                                                                                        | 201204558           | 
                                                                                        Grampian NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2013           |