Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801806 | Golden Jubilee National Hospital | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | November 2019 |
| 201802039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201802161 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | November 2019 |
| 201802782 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201802921 | A Medical Practice in the Ayrshire & Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201802929 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201803284 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201803480 | Argyll and Bute Council | policy / administration | Not upheld, no recommendations | November 2019 |
| 201803528 | A Dentist in the Highland NHS Board area | policy / administration | Upheld, recommendations | November 2019 |
| 201803661 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |