Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704530 | West Dunbartonshire Council | other | Some upheld, recommendations | July 2019 |
| 201705215 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2019 |
| 201705217 | Renfrewshire Council | child services and family support | Some upheld, recommendations | July 2019 |
| 201706358 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2019 |
| 201706633 | North Lanarkshire Council | road authority as developer / road alterations | Upheld, recommendations | July 2019 |
| 201706761 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201707509 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2019 |
| 201707842 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201707958 | South Ayrshire Council | policy / administration | Not upheld, no recommendations | July 2019 |
| 201708038 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |