Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202828 | Business Stream | leakage | Some upheld, recommendations | February 2014 |
| 201203233 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | February 2014 |
| 201203644 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201203718 | South Lanarkshire Council | repairs and maintenance | Not upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201203733 | Falkirk Council | noise pollution | Some upheld, no recommendations | February 2014 |
| 201204083 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201204125 | A Council | special educational needs - assessment & provision | Some upheld, recommendations | February 2014 |
| 201204215 | Dunedin Canmore Housing Ltd | repairs and maintenance | Some upheld, action taken by body to remedy, recommendations | February 2014 |
| 201204216 | Dunedin Canmore Housing Ltd | repairs and maintenance | Some upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201204363 | Business Stream | debt recovery / payment fees | Not upheld, recommendations | February 2014 |