| 201201457           | 
                                                                                        A Practice in the Borders NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201466           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201554           | 
                                                                                        Scottish Water           | 
                                                                                        damage caused / compensation           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201613           | 
                                                                                        A Practice in the Lanarkshire NHS Board area           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201680           | 
                                                                                        Orkney Islands Council           | 
                                                                                        repairs and maintenance of housing stock (incl dampness and infestations)           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201812           | 
                                                                                        Scottish Water           | 
                                                                                        sewer flooding - internal           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201818           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment/diagnosis           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201889           | 
                                                                                        Glasgow City Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201201976           | 
                                                                                        University of St Andrews           | 
                                                                                        plagiarism and intellectual property           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        January 2013           | 
              
          
                                                                                        | 201202013           | 
                                                                                        Scottish Water           | 
                                                                                        damage caused / compensation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2013           |