Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203221 | University of the West of Scotland | academic appeal/exam results/degree classification | Not upheld, no recommendations | August 2013 |
| 201203259 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | August 2013 |
| 201203265 | Scottish Prison Service | earnings | Not upheld, no recommendations | August 2013 |
| 201203292 | Lanarkshire NHS Board | policy/administration | Not upheld, no recommendations | August 2013 |
| 201203388 | Transport Scotland | policy/administration | Not upheld, no recommendations | August 2013 |
| 201203615 | The City of Edinburgh Council | claims for damage, injury, loss | Upheld, no recommendations | August 2013 |
| 201203622 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201203630 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201203633 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201203728 | Scottish Prison Service | work (in prison) | Not upheld, recommendations | August 2013 |