Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004683 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201103345 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201103659 | Aberdeenshire Council | parking | Some upheld, no recommendations | July 2013 |
| 201103691 | Ayrshire and Arran NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2013 |
| 201103929 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | July 2013 |
| 201104503 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201104506 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201105094 | West Lothian Council | construction by developers/adoption of roads | Some upheld, recommendations | July 2013 |
| 201200060 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2013 |
| 201200071 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |