Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200889 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201200935 | Lanarkshire NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | July 2013 |
| 201201225 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201201251 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201201276 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201201423 | Maryhill Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | July 2013 |
| 201201435 | A Council | primary school | Some upheld, recommendations | July 2013 |
| 201201524 | Scottish Borders Housing Association Ltd | complaints handling | Upheld, recommendations | July 2013 |
| 201201885 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201201981 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, recommendations | July 2013 |