Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102379 | City of Glasgow College | complaints handling | Some upheld, recommendations | June 2013 |
| 201102927 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201102968 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |
| 201105269 | Business Stream | charging method / calculation | Some upheld, recommendations | June 2013 |
| 201105521 | Falkirk Council | repairs and maintenance | Upheld, recommendations | June 2013 |
| 201200030 | North Lanarkshire Council | control of pollution | Some upheld, recommendations | June 2013 |
| 201200172 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | June 2013 |
| 201200180 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201200183 | The Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201200426 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | June 2013 |