Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202688 | Scottish Prison Service | policy/administration | Some upheld, no recommendations | April 2013 |
| 201202730 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | April 2013 |
| 201202755 | Glasgow Housing Association Ltd | repairs and maintenance | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201202821 | Scottish Prison Service | progression | Not upheld, no recommendations | April 2013 |
| 201202888 | Wishaw and District Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | April 2013 |
| 201203004 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
| 201203060 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | April 2013 |
| 201203190 | Business Stream | charging method / calculation | Not upheld, no recommendations | April 2013 |
| 201203227 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201203254 | Tayside NHS Board | policy/administration | Not upheld, action taken by body to remedy, recommendations | April 2013 |